Shop Information

Payment Method

■Credit Card

Sorry,we can't accept credit cards yet.

■Pay Pal

https://www.paypal.com/jp/cgi-bin/webscr?cmd=_home-customer&locale.x=en_US

■Bank Transfer

After order is confirmed, the total amount due will be sent to your E-mail address. Please transfer the total amount to the bank account below.
Please note that if payment by bank transfer cannot be confirmed within ７days from the e-mail date, your order will be automatically cancelled.

• Bank name: Shizuoka Bank
• Branch name: Hiromi Branch
• Swift code: SHIZJPJT
• Branch Address: 453-6 Ishizaka Fuji City Shizuoka Japan
• Account type: savings
• Account number: 0453686
• Account name: MAI.IRUKA Co.,ltd
• Account holder address: 2-3-10 Ohmagari Chuou Kita Hiroshima City Hokkaido

* All payments shall be made in Japanese Yen. Please check with your bank for applicable exchange rates.

Customs Clearance and Duties

Import duties and taxes may be applied upon customs clearance into your country.
Please pay such costs directly to the delivery agents or the customs office upon delivery.
For details, please contact the customs office of your country.

Shipping/Delivery

■　About delivery & shipping fees

1)After the order from visitor an order sheet of the e-mail address send it.
2)Soon you will receive an e-mail with the correct shipping fees and total price from our shop. Please check the total amount due.
3)Your ordered items will be shipped out only after your payment is received.

■Delivery Time

The delivery time is estimated to be approximately 3 business days after shipment.
Please understand there will be delays depending upon customs clearance and other various conditions of transportation.

■Delivery Method

After sipment, I send a tracking number to the e-mail address of the visitor.
EMS Tracking - http://www.post.japanpost.jp/int/ems/delivery/index_en.html

■Shipping Fees

* All price are listed in Japanese Yen

EMS

The following chart contains EMS prices based on weight and destination to certain countries

* Please check the link provided below for more.

http://www.post.japanpost.jp/cgi-charge/index.php?lang=_en

Privacy Policy

Regarding our customers’ personal information (address, name, e-mail address, etc.), we are taking the utmost care. Your personal information may be used for, and be used only for conducting our business.

Matters pertaining to personal information are controlled within the confines of the law and unless required by government to disclose such information, personal information shall not be disclosed to third parties without prior written consent.

PayPal

We also accept payment by PayPal. Please note that if payment through
PayPal cannot be confirmed within 7 days from the order confirmation e-mail date,
order will be cancelled automatically.

Cancelation Policy

Please understand that we will not accept
cancellation in any case for international orders

We will not accept cancellation caused by customers.
We will cancel your order if the payment had
not been properly made until the due date.

Return and Refund Policy

Any return or refund will not be accepted once order confirmation e-mail is sent out.
Any return or refund due to customers will not be accepted.

We accept return and refund.
We will cover the shipping fee for return.
We ask customers to cover the shipping fee for return.
We will cover the charge caused by refund.
We ask customers to cover the charge caused by refund.

Consumption Tax

We will not charge customers with Japan’s consumption tax.
However, consumption tax is included in the automatic reply e-mail
(the e-mail sent immediately after your order completion),
therefore, we will be sending you a “Thank You” e-mail mentioning the
total order amount with the consumption tax excluded.

Please note that the consumption tax amount shown is charged
as a handling fee for international shipping.